Privacy Policy
Last updated: May 19, 2026
1. Data Controller
The data controller is Individual Entrepreneur Ivan Maksim Andreyevich (INN: 4308881820, OGRNIP: [OGRNIP], address: [REGISTRATION ADDRESS]) — hereinafter the "Controller" or "we". The Calc3DPrint service (the "Service") is available at 3dprintpricing.pro.
For all personal data inquiries, contact: print.calculator.3d@gmail.com
2. Personal Data We Process
Account data: email address, name, phone number (optional), avatar photo (optional).
Authentication data: password hash (email login); Apple ID (Apple sign-in); Google ID (Google sign-in).
Your clients' data: The Service allows you to store contact and requisite information about your clients (name, phone, email, INN, bank details, etc.), which you enter yourself. You are responsible for obtaining your clients' consent to store their data in the Service.
Technical data: IP address and User-Agent are recorded in server logs for security purposes (brute-force and DDoS protection). Logs are stored for no more than 90 days.
3. Purposes and Legal Bases
| Purpose | Legal basis |
|---|---|
| Account registration and management | Contract performance (Article 6(1)(b) GDPR-equivalent / Art. 6(1)(5) 152-FZ) |
| Authentication, security | Legitimate interests of the Controller |
| Transactional emails (email verification, password reset, account deletion) | Contract performance / consent |
| Storing user's calculators, orders, clients, models, equipment data | Contract performance |
| Service improvement | Legitimate interests of the Controller |
4. Data Recipients and Cross-Border Transfers
We do not sell your data. Your data may be shared with the following recipients:
- Hosting provider (Russia) — the database and file storage are hosted on servers physically located in the Russian Federation, in compliance with the localization requirements of Federal Law No. 242-FZ.
- Apple Inc. (USA) — only when using Sign in with Apple. Transfer is initiated by the user. Data is transferred to the USA.
- Google LLC (USA) — only when using Sign in with Google. Transfer is initiated by the user. Google also processes authentication token requests on its servers.
- Self-hosted Postfix (domain 3dprintpricing.pro) — mail server for transactional emails. Server is located in the Russian Federation.
5. Retention Periods
- Account data is retained until account deletion + 30 days (backups).
- Technical logs (IP, User-Agent) — no more than 90 days.
- After account deletion, all personal data is removed from active systems; from backups — within 30 days after backup rotation.
6. Cookies
The Service uses only technically necessary cookies for authentication:
- access_token — JWT access token (httpOnly, Secure, SameSite=Lax). Lifetime: ~30 min.
- refresh_token — session refresh token (httpOnly, Secure, SameSite=Lax). Lifetime: ~30 days.
No third-party analytics or marketing cookies are used.
7. Data Security
The Service uses HTTPS for all connections. Passwords are stored as bcrypt hashes. JWT cookies have httpOnly and Secure attributes. File storage (MinIO) is on the same secured server. Server access is restricted. Organizational measures are taken to protect data from unauthorized access, modification, or destruction.
8. Your Rights
You have the right to:
- Access your personal data and receive a copy;
- Correct inaccurate data — via Profile page;
- Delete your account and all associated data — via Profile → "Delete account";
- Withdraw consent (withdrawal results in account deletion);
- Lodge a complaint with the supervisory authority.
To exercise your rights, send a request to print.calculator.3d@gmail.com. Response time: 30 days.
9. Children
The Service is intended for persons 18 years of age or older. We do not knowingly collect personal data from children. If you believe a child has registered, contact us to delete the data.
10. Data Localization
Personal data of users is processed and stored on servers physically located in the Russian Federation, in compliance with Federal Law No. 242-FZ data localization requirements.
11. RKN Notification
Data processing notification with the Russian supervisory authority: [pending / registration number: XXXXXXXX].
12. Changes to This Policy
We may update this Policy. For material changes, a notification will be sent to your registered email address. The date of the last update is shown at the top of this document.