Payment, auto-renewal, promo codes and refunds

Subscription payments on the website are in rubles.

How it works

1. Open "Profile → Subscription", choose a period of "Month", "Year" or "Lifetime" (for Web Plus and Web Team, only month and year), and click the button with the price.
2. Pay through YooKassa (Russian cards, SBP fast payments). For foreign Visa and Mastercard there is a separate "Robokassa" option: there is no auto-renewal there, refunds are only manual through support, Basic is not available monthly, and Pro monthly costs 150 ₽.
3. Enter a promo code in the "Promo code" field before paying. There are one-time and reusable codes; a reusable discount is fixed after a successful payment. A code that unlocks a plan is activated once per account.
4. Payment history and receipts are in the table at the bottom of the page (for self-employed users, a "Moy Nalog" receipt is issued automatically).

Auto-renewal. The card is saved in YooKassa. To turn it off: the "Auto-renewal is on" banner → "Turn off", or the "Unlink card" block. The plan works until the end of the paid period. If the plan was paid through the App Store or Google Play, card charges on the website are turned off.

Refunds. Within 24 hours after a payment on the website, there is a "Refund me" button on the "Subscription" page. The money returns within 5-10 business days, and the subscription and auto-renewal are reset. If a friend invited you, their reward for that payment is canceled. App Store and Google Play purchases are refunded through the store; if the store refunded the money, the plan is removed.

FAQ

I paid, but the plan didn't turn on. Click "Check payment": the server also rechecks the payment on its own every half hour.

Can I get a refund after a day? There is no button; write to support.

If something goes wrong

The discount on the first payment wasn't applied: check that you registered through a referral link. The payment was declined by the bank: try another card or SBP.